Frequently Asked Questions

At EquiGroomer, we understand you may have questions about our products and their usage. To help you make informed decisions and get the most out of your EquiGroomer tools, we’ve compiled a list of frequently asked questions. From inquiries about the EquiGroomer and EasyGroomer’s effectiveness on different coat types to tips on maintaining your grooming tools, our FAQ section provides valuable information to support you in your horse or pet grooming journey. If you don’t find the answer you’re looking for, please don’t hesitate to reach out to our friendly customer service team, who are always ready to assist you with any additional questions or concerns you may have.

FAQs about Dogs

 Does the EquiGroomer cut guard hairs on dogs such as Akitas and Huskies when being brushed with it? 

Absolutely not! The EquiGroomer removes the dry, dead undercoat but leaves the guard hairs and topcoat intact. There is no cutting or breaking of those hairs. The blade is designed to remove only the hair that’s already loose and in need of removal.

 Does this work well on long-hair dogs? Like Golden Retrievers and Bernese?

 It does work at removing the fluffy undercoat but with long-haired dogs like the ones you mention, we suggest using it in conjunction with a comb which will help align the hairs and remove any tangles so the EasyGroomer can concentrate at removing the dead, scaly hair. 
 
The EasyGroomer works well on most Retriever coats, but it isn’t the best brush for dense coats such as the Bernese Mountain Dog or a Samoyed. For these breeds, the EasyGroomer works well on areas with shorter fur, such as the legs and face. I would suggest the Chris Christensen Coral Brush in conjunction with a metal comb when grooming thick long-coated breeds. 

 How does this work with Pomskies and their double coat with wires meant to help cooling? 

 The EasyGroomer will help remove the dead undercoat without doing any harm to the long guard hairs. The blade is designed to only remove the scaly, dry hair, but anything smooth and slippery, like the wiry guard hairs, will remain untouched. 

 Does this shave off the fur or remove the loose fur?

 Gosh no! The blade is very safe and will not cut the hair at all. It’s designed to remove only the loose, shedding hair. 

 Will this work for a long-haired Malamute? 

 Here’s a video one of our customers sent to us demonstrating how well the EasyGroomer works on her Husky which may help you decide whether it will work on your Malamute’s coat. We believe it will, but a real customer’ video gives a more honest assessment.
 
Huskies and Malamutes have different coats. For this breed, the EasyGroomer works well on areas with shorter fur, such as the legs and face. I would suggest the Chris Christensen Coral Brush in conjunction with a metal comb when grooming thick long coated breeds.

 I have a Bull Terrier, is it good for very short-hair dogs like that? 

The EasyGroomer was originally designed specifically for short-haired dogs and horses. The teeth on the blade are so short they never contact the skin so there’s no scratching, scraping or irritation to the skin. Your dog will just feel like he’s being brushed. 
 
Every dog is unique. Some Bull Terriers have a dense coat that works well with the EasyGroomer, others have a thinner coat. For the single-coated Bull Terriers, I would recommend a Zoom Groom. 

 My dog has a medium length double-coat with a lot of curls that most brushes catch on. Would this brush work for curls? He sheds a lot. 

 We’ve had many groomers tell us how well it works on most dogs that shed whether their coat is long, short, curly or straight. I would suggest trying it on your dog, especially since he sheds a lot, and if you’re not completely satisfied, return it with no questions asked. 

 Is it helpful for dogs with wrinkles, like a Shar Pei? 

 Yes, it will work well on dogs like your Shar Pei as long as you pull the skin smooth as you brush him. It’s perfect for short-coated dogs because it will remove all the loose, dead hair without the brush’s teeth touching their skin. 

 Does it make the fur of dogs with shiny coats dull? 

 Absolutely not! In fact, regular use will actually make your dog’s coat shinier and healthier. The brush not only removes the things that dry an animal’s coat like dust, dirt and dander, but regular brushing brings up the natural oils in the dog’s skin so the hair becomes shiny and smooth. 

 Can this work on wet coats? Is there any difference between using it on a wet or dry pet? 

 Using the EasyGroomer on a wet coat is not recommended. The blade is made of hardened steel and although it’s coated with lacquer to protect it and prolong its life, it may rust if it gets wet. Also, when hair gets wet, it gets becomes less elastic so there’s a greater chance of breakage with any grooming tool you use. 

 Can it be used on the chest and belly?

 Yes! It can be used on every part of your pet’s body. Unless, of course, your pet is ticklish or prefers you not brush them in that area. 

FAQs about Horses

 Can this work on wet coats? is there any difference between using it on a wet or dry horse? 

Using the EquiGroomer on a wet coat is not recommended. The blade is made of hardened steel and although it’s coated with lacquer to protect it and prolong its life, it may rust if it gets wet. Also, when hair gets wet, it gets becomes less elastic so there’s a greater chance of breakage with any grooming tool you use. 

 Can it be used on the chest and belly?

 Yes! It can be used on every part of your horse’s body. Unless, of course, your horse is ticklish or prefers you not brush them in that area. 

 Is there a way of using this without hair flying all over the place?

 Yes!! I use this comb and the deshedding rake together so one removes the dead hair and one collects them. Additionally, the EquiGroomer can clean surfaces like carpet, so if you brush on the floor with a carpeted/fabric surface, the EquiGroomer can pick it up! 

FAQs about Cats

  If I’m using this tool on top of my cat, how is it grabbing hair near the skin? 

 Good question! The EasyGroomer is designed to grab only dry, dead hair by the ends. It does not have to go all the way down to the skin to work. As hair gets old, it gets scaly especially on the driest part, which are the ends. Each tooth on the groomer has a tiny burr on the end which snags these scales and pulls them out. You may find the first few strokes don’t seem to be doing much, but they’re actually working to bring that dead undercoat to the surface. It’s a slower process than it might be with a regular shedding tool; but because it’s so gentle, your cat will actually enjoy the process. They will feel the same sensation as being groomed by another cat’s tongue which means you’ll spend more time grooming and less time struggling to get it done. 

 Does this work for cats with very long (4″-6″), very fine but very thick hair without damaging the coat length/thickness?

 I have a Siberian with a very silky long topcoat and a thick undercoat. I use the groomer every day to keep hairballs from forming. Her coat is soft, shiny and silky without a hint of damage. 
 
For long-coated cats, I would suggest using the EasyGroomer against the growth of the fur, as opposed to with the growth of the fur. I would also suggest using it in conjunction with a slicker brush and metal comb. 

 I think I’m using it wrong? Not a lot of fur is coming off my cat and he sheds a lot. He’s a short haired tabby. 

 One of the things we tell people is the EasyGroomer is safe to use and works especially well if you use a bit of pressure as you groom. Think of it like raking leaves—short strokes with some pressure with each stroke. Or better yet, imagine your EasyGroomer is a cat’s tongue. The blade is designed to mimic the feeling a cat would have when grooming themselves. 

 Can it help with matted cat fur?

 No. Once a cat gets mats the only way to remove them is to either tease them apart with your fingers or cut them out. However, once they’re removed, you can prevent them from returning with regular grooming to remove the dead undercoat. 

Misc FAQs

 Does your product work for an Angora rabbit whose coat length is 3.5″? 

 It sure does! It is one of the few shedding tools on the market that’s safe for them. Rabbits have very thin, delicate skin and many of the shedding products on the market have teeth that are too long and can scratch the skin. The EasyGroomer’s teeth are so short they’ll never reach the skin. 

 Isn’t this just a sawblade?

 At first glance it does look like a standard sawblade but, in fact, it’s been specially designed for us. We’ve altered the teeth to remove the cutting aspect of a sawblade so it will not cut skin or hair. The teeth now only grab the scaly, dry hair and leave the smooth, healthy hair behind leaving your pet’s coat shiny and smooth.

 Does this shave off the fur or remove the loose fur?

 Gosh no! The blade is very safe and will not cut the hair at all. It’s designed to remove only the loose, shedding hair. 

 How does this compare to a Furminator? 

While Furminator-type tools have long teeth, ours are very short, curved outward, and work by grabbing the dead, scaly hairs from their ends rather than digging down into the coat. It actually mimics a cat’s tongue. This assures that healthy hair is never pulled out, the teeth never touch tender skin and there’s never any pulling on skin or coat. Obviously any of these things are uncomfortable so we designed a product that would remove the dead hair while your animals are being pet making it a much more enjoyable experience for everyone involved. 

 Will the blade part get dull over time? 

 We coat our blades with an hard, lacquer finish that will help prolong the life of the blade so if you’re a pet parent the blade should last many years. Of course, if you’re a dog groomer or have a dog that enjoys a good roll in the mud, it may not last as long. Heavy use or using the EasyGroomer on a very dirty dog acts like sandpaper which will wear the blade’s teeth down over time. 

 Can this work on wet coats? is there any difference between using it on a wet or dry pet? 

 Using the EasyGroomer on a wet coat is not recommended. The blade is made of hardened steel and although it’s coated with lacquer to protect it and prolong its life, it may rust if it gets wet. Also, when hair gets wets, it gets becomes less elastic so there’s a greater chance of breakage with any grooming tool you use. 

 Does this work on bunnies? 

 It certainly does! Bunnies have very thin skin so the EasyGroomer is the perfect tool for them. The teeth are very short and are designed to grab dead hair without ever touching the skin so it’s safe on both the skin and fur. 

 Can it be used on the chest and belly?

 Yes! It can be used on every part of your pet’s body. Unless, of course, your pet is ticklish or prefers you not brush them in that area. 

 Is there a way of using this without hair flying all over the place?

 Yes!! I use this comb and the deshedding rake together so that one removes the dead hair and one collects them. Additionally, the EquiGroomer can clean surfaces like carpet, so if you brush on a couch or the floor with a carpeted/fabric surface, the EquiGroomer can pick it up! 

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